Terms of service
Last updated: May 2026
Overview
This website is operated by Meg N Recovery. Throughout the site, the terms "we", "us" and "our" refer to Meg N Recovery. Meg N Recovery offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
Section 1 – Eligibility and Acceptance
By agreeing to these Terms of Service, you represent that you are at least 18 years of age. Our Services, including all coaching programmes, are intended for adults aged 18 and over. If you are under 18, you may not purchase or participate in any coaching programme without the express written consent of a parent or legal guardian, who must also agree to these Terms on your behalf.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 – Coaching Services
2.1 Nature of Coaching — Not Medical or Therapeutic Advice
Meg N Recovery is operated by Megan Dapper, a Certified Holistic HA Practitioner. Coaching services focus on hypothalamic amenorrhea (HA) recovery, disordered eating recovery, and body trust. Coaching is an educational and supportive service. It is not a medical, clinical, therapeutic, or counselling service.
Megan Dapper is not a licensed medical doctor, registered dietitian, licensed therapist, or mental health professional. Nothing shared in coaching sessions, programme materials, emails, direct messages, community discussions, or on this website constitutes medical advice, nutritional advice, psychological treatment, or a substitute for professional healthcare.
You acknowledge that you are solely responsible for your own health decisions. Before beginning any coaching programme, and before making any changes to your diet, exercise routine, supplement use, or medical treatment, you should consult a qualified healthcare provider. By purchasing a coaching programme, you confirm that you have done so, or that you consciously choose to proceed at your own risk.
2.2 No Guarantee of Results
We make every effort to support your recovery journey, and many clients experience meaningful progress. However, individual results vary significantly based on factors outside our control, including but not limited to your unique physiology, medical history, consistency of engagement, adherence to the programme, and other lifestyle factors.
Any timelines or outcomes referenced on our website, social media, or marketing materials — including statements such as "recover your cycle within 6 months" — are illustrative of what some clients experience and are not a guarantee, promise, or warranty of results. We make no representation that you will recover your period, reach a particular weight, resolve disordered eating patterns, or achieve any other outcome within any particular timeframe. Testimonials from past clients reflect their individual experiences and are not typical results.
2.3 Eligibility for Coaching
By enrolling, you confirm that you are physically and mentally suitable to participate in coaching at the time of enrolment. You agree to disclose any relevant medical conditions, current treatment, or medications that may affect your participation. If you are currently under the care of a medical professional, therapist, or eating disorder specialist, you are encouraged to continue that care alongside coaching — and you agree to inform us of any significant changes to your health during the programme.
We reserve the right to decline an application or terminate coaching at our sole discretion if we believe coaching is not appropriate for your current circumstances or level of need. Where coaching is terminated on this basis before it has commenced, a full refund will be issued. Where it is terminated part-way through, a pro-rated refund for undelivered sessions will be offered.
2.4 1:1 Coaching Programme
Our 1:1 coaching programme consists of weekly 60-minute coaching sessions on a rolling monthly basis. Sessions are purchased in blocks of four and billed monthly. Clients may continue month-to-month for as long as they wish.
Each block includes a fully personalised recovery protocol covering food, movement, rest, and lifestyle; cycle charting and temperature tracking support; blood work review; and unlimited email and direct message support between sessions. Clients also receive access to the private recovery community.
Payment: The coaching fee is due prior to the first session of each monthly block. Payment authorises delivery of four sessions in that period.
Cancellations and rescheduling: At least 24 hours' notice is required to cancel or reschedule a session. Sessions cancelled or rescheduled with less than 24 hours' notice, or missed without notice, are forfeited and will not be carried over or refunded.
Unused sessions: Unused sessions within a monthly block may be rescheduled within 90 days.
Refunds: No refund will be issued once a session has taken place. If you wish to discontinue the programme, unused prepaid sessions will be refunded or credited less any applicable fees, provided 7 days' written notice is given.
Termination: Either party may terminate the coaching arrangement with 7 days' written notice to meg@megnrecovery.com.
2.5 The Period Recovery Program (Group Coaching)
The Period Recovery Program is a structured 6-month group coaching programme delivered via the Skool community platform.
What is included:
- One private 1:1 onboarding call with the Coach prior to programme commencement, to review your history and create a personalised recovery roadmap
- Three live group calls per week: a Q&A call, a teaching workshop, and an accountability call
- Recordings of all live group calls, available to all enrolled participants
- Blood work review and interpretation
- Cycle charting support and guidance on signs of returning fertility
- Access to the private Skool community (100+ women) with Coach support available Monday–Friday
- The Complete Meal Ideas for Hormone & Period Recovery guide
- The Digital Recovery Journal
Programme fee: £297 paid in full, or 6 monthly payments of £60. Payment in full (or the first monthly instalment) is due prior to programme commencement.
Payment plan: Monthly instalments are charged automatically on a recurring basis. If you are on a payment plan and choose to withdraw early, remaining instalments remain due unless otherwise agreed in writing by the Coach. Failure to make a payment may result in suspension of access until the outstanding amount is settled.
Refunds: No refund will be issued once the programme has commenced, once you have attended your 1:1 onboarding call, or once you have accessed any programme materials. If you wish to withdraw prior to commencement and prior to accessing any materials, a refund will be considered at the Coach's discretion. No refund will be issued where a Client is removed from the programme for a conduct violation.
Group confidentiality: All participants are required to keep confidential what other members share within the group. You agree not to share, screenshot, republish, or disclose the personal experiences, health information, or contributions of other participants outside the group, in any format or medium. While we require all participants to agree to these obligations, we cannot guarantee the conduct of other participants. You participate in group discussions with this understanding.
Recordings: All live group calls are recorded. Recordings are made available to enrolled participants only. By participating in the programme, you consent to being included in call recordings. You may not download, distribute, or share recordings outside the programme.
Code of conduct: You agree to engage respectfully with other participants and with the Coach at all times. Behaviour that is harmful, abusive, discriminatory, or disruptive to other participants will result in immediate removal from the programme without refund.
Programme materials: You agree not to screenshot, share, or redistribute programme materials, call recordings, or other participants' contributions without the explicit written consent of the Coach.
Termination: Either party may terminate this Agreement with 7 days' written notice to meg@megnrecovery.com. The Coach reserves the right to terminate without notice if you breach any terms of this Agreement.
2.6 Crisis Protocol and Scope of Support
Coaching is not a crisis service. Between-session support via email, direct message, or the Skool community is intended for programme-related questions and check-ins only. It is not a substitute for emergency medical care, mental health crisis support, or therapy.
If you are experiencing a mental health crisis, suicidal thoughts, active self-harm, a medical emergency, or symptoms of severe restriction or purging, please contact emergency services (999 in the UK) or a crisis support line immediately. The Beat Helpline is available on 0808 801 0677.
If at any point we reasonably believe your level of need exceeds what coaching can safely support, we reserve the right to pause or terminate coaching and to recommend that you seek appropriate professional care. In such cases, a pro-rated refund for unused sessions or remaining programme time will be offered.
2.7 Right to Refer
We may, at our discretion, recommend that you work alongside (or instead of coaching) with a GP, registered dietitian, therapist, eating disorder specialist, or other healthcare professional. Such a recommendation is not a diagnosis. We are not responsible for the services provided by any third party we recommend.
2.8 Force Majeure
We will not be in breach of this Agreement, and will not be liable for any delay or failure to deliver coaching sessions or programme content, where such failure arises from circumstances beyond our reasonable control. These include but are not limited to: illness or injury, family bereavement, mental health crisis, pregnancy or birth-related events, severe weather or natural disaster, technical failure of third-party platforms (including Zoom, Skool, Stripe, or internet outages), or public emergencies.
In such circumstances, we will provide as much notice as reasonably possible and will endeavour to offer rescheduled sessions or recorded replacements. Isolated missed or rescheduled calls do not constitute a breach of this Agreement and do not entitle the Client to a refund.
2.9 Coaching Materials and Intellectual Property
All materials provided as part of any coaching programme — including recovery protocols, worksheets, guides, meal ideas, templates, call recordings, and programme content — are the intellectual property of Meg N Recovery. These materials are licensed to you for your personal use only. You may not share, sell, reproduce, distribute, modify, or use these materials for any commercial purpose without our prior written consent.
2.10 Between-Session Communication
For 1:1 clients, between-session support is provided via email and direct message. For group programme clients, support is available within the Skool community Monday–Friday. This channel is for programme-related support only. It is not a crisis line, not a substitute for medical advice, and not a therapy service.
Website Use, Community & Intellectual Property
Relationship to client agreements. Coaching services are governed by a separate Coaching Agreement signed at the point of enrolment. If there is any conflict between these Terms and a signed Coaching Agreement, the Coaching Agreement controls for those services.
Ownership of content. All content on this website — including text, images, graphics, videos, digital downloads, recipes, guides, programmes, and the overall look and feel (collectively, "Content") — is owned by Meg N Recovery or our licensors and protected by intellectual property laws. You receive a personal, revocable, non-exclusive, non-transferable licence to view the Content for your own non-commercial, informational use only. You may not copy, reproduce, distribute, publish, sell, licence, create derivative works from, scrape, or otherwise exploit the Content without our prior written permission.
Community standards & moderation. You agree not to post or transmit unlawful, defamatory, harassing, hateful, discriminatory, obscene, or otherwise offensive material. We may remove content and block access at our reasonable discretion for violations of these standards or these Terms.
No medical or professional advice. Information on this website is for general informational and educational purposes only; it is not medical or professional advice and is not intended to diagnose, treat, cure, or prevent any condition. Always consult a qualified healthcare professional before making changes to diet, exercise, or supplements. See our Website Disclaimer for full details.
Dispute resolution & venue. These Terms and any dispute or claim arising out of or in connection with your use of this website are governed by the laws of England and Wales. You agree to the exclusive jurisdiction of the courts of England and Wales. Before filing a claim, both parties will first attempt in good faith to resolve the dispute via email within 30 days.
Section 3 – General Conditions
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 4 – Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Section 5 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Section 6 – Products or Services
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Digital products. Some items are delivered digitally (e.g., PDFs, downloads, templates). Due to their nature, digital products are typically non-returnable and non-refundable once delivered, except as required by law. Please review product descriptions and our Refund Policy before purchasing.
Section 7 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.
Section 8 – Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
Section 9 – Third-Party Links
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Section 10 – User Comments, Feedback and Other Submissions
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
We may remove User Content and block users who violate these Terms or our community standards. By posting or submitting content, you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable licence to use, reproduce, modify, publish, and display that content on our website and social channels, consistent with our Privacy Policy.
Section 11 – Personal Information and Data Protection
Your submission of personal information through the store is governed by our Privacy Policy.
If you are based in the United Kingdom or European Union, we process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our lawful basis for processing personal data in connection with coaching services is the performance of a contract. You have the right to access, rectify, or request erasure of your personal data at any time by contacting us at meg@megnrecovery.com.
Section 12 – Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.
Section 13 – Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, scrape, to harvest data or use automated means (including bots, scrapers, spiders) to access the website without our written consent; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Section 14 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Meg N Recovery, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
The Coach is not liable for any technical issues relating to third-party platforms (including Skool, Zoom, or Stripe) used to deliver coaching programmes.
Section 15 – Indemnification
You agree to indemnify, defend and hold harmless Meg N Recovery and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Section 16 – Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 17 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Section 18 – Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 19 – Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms or their subject matter or formation.
Section 20 – Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 21 – Contact Information
Questions about the Terms of Service should be sent to us at meg@megnrecovery.com.
Meg N Recovery
Megan Dapper
meg@megnrecovery.com